Beat Our Price And Get A Free Night
We're so confident in our prices that we're offering our most generous guarantee ever: find a lower price elsewhere and your first night is free. Enjoy this benefit and more with our exclusive Book With Us Advantage.
Best Price Gurantee FAQs
The Best Price Guarantee is our promise that the best hotel room prices for any IHG property can be found directly on our Web sites. If you find a lower price on a competing Web site for the same hotel, type of accommodations and rate restrictions on the same date(s), we'll not only match that lower price, we'll give you your first night free. It's that simple.
How do you know if you have a valid Best Price Guarantee claim?
1. Did you make a reservation on an IHG Web site?
2. Did you use the Best Available Rate search?
3. Did you choose the lowest hotel room price from the Best Available Rate search results for your reservation?
4. Did you find a lower price on a "competing Web site" within 24 hours of your IHG reservation?
5. Is that lower price for the same type of accommodations on the same date (s)?
6. Does the lower price have the same rate restrictions?
7. If I am able to find a lower price, how do I contact IHG?
8. What is the turnaround time for adjusting my price?
9. What about outside normal business hours?
10. Are IHG® Rewards Club points awarded for bookings that qualify for the Best Price Guarantee?
If you answered Yes to all the above, you may have a valid Best Price Guarantee claim. We encourage you to review the full Terms & Conditions before filing your claim to make sure it is valid.
To use the Best Price Guarantee, you must notify us within 24 hours of making your IHG reservation and send an email to firstname.lastname@example.org
A Guaranteed Room
Booking on the IHG Website is the best way to guarantee your room. If for any reason your reservation cannot be honored, IHG will provide you with a room and transportation to another convenient and comparable hotel. And, we'll pay for the full cost of the first night's lodging price, plus tax. Any advance deposit will be refunded to you.
Best Rewards Program
Did you know that booking directly with us is a great way to earn all the benefits of the world's best hotel rewards program? Because, with IHG® Rewards Club you can earn & redeem points for stays at over 4,400 IHG hotels worldwide as well as an array of "beyond hotel" rewards.
Join IHG® Rewards Club.
No Booking Fees
Many other travel sites charge a hidden booking fee, sometimes up to $10. So, why not avoid the hidden fees? Simply, make your reservations directly with us and you'll never pay a booking fee.