They have subbed out the restaurant to an Irish pub. However the hotel needs to be responsible for this as well. The restaurant staff is extremely rude. It looks like they have a regular crowd so hotels guests some really seem welcome. Totally ignored several time then I gave up.
Rooms are standard for the hotel chain. The internet is free and some what dependable. Wished it was more stable as something's it would be a decent speed and them it would become similar to dial up.
The Holiday Inn Somerset-Bridgewater was an official overflow hotel for a festival I attend yearly, and, each time, it doesn't fail to impress. The food, room service, friendly staff, and room cleanliness were above par, and I absolutely will return here sometime.
Hotel is generally a good place to stay if you are in the area on business.
This was my first stay at the Holiday Inn Somerset-Bridgewater since my company relocated our team to the area, and I am well pleased. Definitely will return again if I am in the area. I would like to thank all the hotel staff I met, in particular the front desk, management, housekeeping, and (breakfast) restaurant staff for excellent service. If I come back to the bar (Cavanaughs - not sure if this is part of the hotel as such) I must remember to bring the guide on how to pour a pint of Guinness. Or at least to not leave a gap at the top... that's a sacrilege where I come from folks :-)
Good hotel but no free breakfast / Hotel is clean and fancy. Easy to access. One family which have 4(two adults and two kids) paid continental breakfast around $50 included tips.
Thank you for helping out a last minute trip after another hotel had an issue with our stay. And also thanks again for the excellent room. I saw many handle bars in the bathtub that would benefit those who have mobility issues. This was unexpected for a non handicap room. One bar, one restaurant to help with both the social and meal needs. And finally, they have an electric charger in the back.
The rooms are great. Fitness room was small and had a few machines. No weights. Breakfast buffet was good. Staff was preparing dining room for afternoon and were noisy with silverware and hanging around the buffet making it difficult to enjoy breakfast. Some staff not too friendly. Overall great stay.
Great value for a last minute booking! Room was clean, but could use a bit of updating. Very lively restaurant and bar scene.
No additional comments for my stay his time. This was a business trip and everything was in order.
Front desk staff Viren and Ihab always greet me warmly by name. Michelle in PJ Cavanaugh's gives great service and remembers my order. The property is a bit old and the fitness center not extensive, but I have a good night's sleep every time I'm there.
OUT of exit 10 on I 87 ... THERE should BE A sign indicating where to go
Stayed at this hotel for a wedding and couldn''t have been more pleased
Excellent. The person that serviced my room was great. She moved all of my "notes and papers" and placed them in my calendar book.
The staff at this motel was very friendly and helpful. The motel is very conveniently located. The breakfast buffet was excellent. Unfortunately, the room wasn't dusted as well as it might have been.
Okay to stay but make an arrangement for your breakfast in the morning as they do not provide just like other Holiday inn
Over experience was good, bed sheets had a little stain (I brought my own anyway.) One of the elevator was down so it was a few minutes wait in the morning hour. Foods at the bar/restaurant weren't so great this time. I had shrimp scampi pasta but it was so sour, I don't know if the chef mixed up the white wine with the lemon juice or not but it was very sour. The staffs were very nice and polite.
absolutely no problem, room was done well and greeted well
We were here for family wedding. Very satisfying experience.
The stay at this hotel was fine. It would have been helpful to have a smaill refrigerator in the room.
My experience was a great one. The room was clean, attractively decorated and everything was as expected. The restaurant staff was friendly and accommodating Will definitely comeback when I stay in Somerset NJ again..
Only stayed one night, but the staff left a great impression.
房间很好，价格合理，干净。 房间很好，价格合理，干净。 房间很好，价格合理，干净。 房间很好，价格合理，干净。 房间很好，价格合理，干净。
Very clean affordable hotel. Staff is very professional and courteous. Rooms were very clean and up to date. Hotel breakfast was perfect also.
Stayed at the Holiday Somerset Bridgewater on points. Nice quiet area. Nice hotel overall. Just have to be honest and say that the hotel needs renovation. Rooms are very outdated.
Very friendly staff and a clean room. I would book a room here again.
I've stayed in close to 20 IHG properties and this one didn't meet my standards. I was not greeted as a Platinum reward member and was not offered my room upgrade or even told about the availability of such. I was not offered my amenity points or welcome package. My room AC was very noisy. The maid came in at 8:30 in the morning and didn't even give me time to respond to her knock before entering the room. Called front desk to complain and was not given anything other than an apology. Pros: clean hotel, classy looking lobby/restaurant.
Breakfast wasn't included in stay because we had a reduced group room rate. Buffet breakfast at the hotel cost $15 per person, we got a good breakfast at a local diner for a better rate. Room did not have a refrigerator as was stated on their websites. Air in the room was very dry so we humidified by soaking the bathroom towels and hanging in the room.
After a long day at work... I got the best clean, quite, and comfortable room... I was able to have a very good sleep... t... employees were really helpful when i required their helpd... thnx for a nice experience at your hotel
Very happy with hotel, it was clean and comfortable. Pet friendly. The restaurants food was good and the hotel had a bar attached which had very good mixed drinks and all staff was friendly and helpful. The only down side was no refrigerator in the room to put our doggy bag from the restaurant we had to use the main refrigerator.
I recently stayed at this hotel and was truly disappointed. The room was definitely dated, not many plugs for electronics the internet did not work most of the night. The service at the bar/restaurant was not that great.
I stay at this facility on a weekly basis. Front desk has some of the best customer service in the area.
Rooms should be inspected thoroughly before assign to a guest. My room had a leak coming from the upper level that damaged my clothing/shoes.
Had to be at Rutgers early in the morning. Close proximity and good night's sleep made this ideal.
Good overall stay as always at this location. Go twice a year and no major problems to date. Great bar and catering staff.
Overall it was very relaxing with great food and friendly staff.
Great value but did not have a fridge or microwave which would have more convienent since I was there for a conference and had a hospitality room
Comfy beds and convience to Ukrainian center. Surrounded by other restaurants that are close by. Will stay again
Do not know how to run a front desk, or to return a phone call regarding a big problem
Only stayed for one night but the hotel was nice and the restaurant was very good. But the Breakfast was way too expensive.
This was the best overnight stay for my mom's night out with no kids no man. Prime rib dinner was amazing and room was extremely comfortable.
Our overnight stay was nice and I loved having the restaurant located inside as well as a very nice buffet in the morning.
I would like to have a refrigerator in room . A larger television screen
This hotel was a block away from where I needed to be, appreciated the convenience of this! The hotel staff was helpful and friendly. My room was clean and was sufficient for my needs!
I stayed at this Holiday Inn a year ago when I was in town for the same business purpose. My company would have covered the cost of a more expensive hotel in the area... however, I had such a positive experience last year, I chose to stay here again. The rooms are clean and the food is very good. What stands out the most is the staff. From the moment you walk in the door, they are so welcoming and accomodating. You can tell that they actually care about you and whether you are enjoying your stay at the hotel. I travel a lot for work and I stay in hotels more luxurious than Holiday Inn, but there is something about this hotel that makes me want to stay here every year. I highly recommend.
When we arrived at the hotel I Was not greeted as a Spire Elite member. I had to tell the young lady at the desk. I also had to ask for my welcome bag or points. I was given a room on the first floor, however my profile preference is high floor away from the elevator. When I told her that she went into the computer and found a room on the 6th floor. I have been an IHG member since 1983 and this was the worst greeting I have ever had in any IHG property!!
Comfortable but dated room, which only had sheers on the outside window. There was no privacy
Enjoyed my stay. Location convenient and room was clean
I spent five days in this hotel.. right now I'm on my last day sitting in bed. The room is comfortable and clean. I just want to say the staff at this hotel is great and should be noticed. My story is I checked in late on a Monday, I bring my own food on buisness trips and got to my room where I noticed there was no refridgerator. I went to the lobby and asked if they had a room witha fridge. Unfortunetly they said they did not. By the time I made it back to my room they where calling to let me know they were bringing a fridge to my room in a few minutes. They went out of there way to ensure my comfort. So a big THANK YOU to the staff at this hotel they are doing it right!!
Average. Nothing special. Bar/Restaurant could be better. Not really near much if you decide to eat elsewhere. Room could use updating but they aren't awful.