The front desk was friendly and extremely helpful. I appreciated the people connection and support
This was a great place to stay.. The hotel staff was really helpful and friendly. We relaxed on Saturday and then went to the Pepsi Center for a fantastic concert!!! Would recommend this as a good place to stay -- if you need to be close to town. It is really far from the airport - but still a good place to stay. Food was good and the bar was, too.
This was one of the more up to date Holiday Inn hotels that I have stayed at. The room was generously sized with excellent bedding. The restaurant (I at breakfast there only) was the best of any Holiday Inn hotels in the past several years.
A big thank you to sky for checking me in and helped me with my accommodations as far as parking she was very professional and a big help , in Denver I would absolutely return to this property
Hotel is very nice, has a lounge and restaurant. Bit pricey considering there are stores that sell beer within walking distance, but for convenience not a big deal (domestics are over 4 a piece). Room was very nice and clean. Bathroom had some issues, toilet was VERY loose, maintenance came and "shimmied" it so it wouldn't rock around and start leaking. The towel rod was barely hanging on the wall and fell apart a couple times while I was there, and the cover on the shower head that conceals the hole in the wall fell down and wouldn't stay up, while not a big deal it allowed some rather frigid air to vent into the shower which was slightly unpleasant. All in all it was a great place, can't really knock them but housekeeping should be noticing these things and reporting it so it gives a bit of concern to other things could be over looked but nothing else was obvious.
The whole atmosphere was not good. We felt the staff was rude, the rooms are too small, we asked for more towels, didn't get them, we had 4 people and only had two wash towels. The parking garage always had leaking pipes. We would never come back. The cleanliness was not good. In the lobby where the bell carts are is filthy.
Staff was nice and very friendly. Plenty of parking, nice fitness room. We asked for a mountain view and had a great one. Beds were comfortable and room was quiet and clean. A really nice spot for our weekend get away!
I spent over a month at this location while training for my job. Both my coworkers and I felt that the quality of the hotel and staff were excellent. The rooms and beds were very comfortable, and the location of the hotel is very centrally located to good restaurants shops, etc.
Everytime I'm in Denver I stay here --- and I couldn't be more happy. The staff is wonderful, rooms are clean, and hotel is modern. Great place to unwind after a busy day downtown, close to University of Denver, and a Super Target! Would recommend this HI to anyone! Robert in the lounge is great, very attentive and makes you feel at home, food from Front Range Grill is quality, and only supports the great atmosphere. Easy access from Colorado Blvd and close to most places you'd want to go to. Be careful when you start a shower as the curtain sometimes isn't enough to keep the water in the tub, but that is hardly HI's fault! :)
We loved our stay here. We traveled to Denver for the weekend to visit friends and do some sightseeing. Traveled with our 20 month old. The room was great. Breakfast in the morning was really good too. The location was excellent especially for the price. Short drive to downtown, Capitol Hill, and the Pepsi Center. And right around the corner from great shopping. Easy on/off from highway. Loved it!
If you don't mind staying at a hotel with many rooms, this one will satisfy you. The 2-queen-bed room felt somewhat crammed since we were three adults sharing it. We could have used a little more space. Driving inside a pillar-filled garage was a challenge. Otherwise the hotel was more than satisfactory.
Stayed over night to attend the Bronco football game. Check in was very smooth and we were able to check in fairly early. We had a nice room on the third floor. It was decorated very nice and clean. Hotel did provide a late check out due to our being an IHG reward member. There is a very nice park a block from the hotel where you can run by the creek with running water. This was a plus to start the morning.
The room was super nice and the beds and pillows were super comfortable. The only downfall was the bathroom was really dirty. There was dirty along the edges and there was hair all over the floor and in the bath tub, just made me wonder what else they slacked on cleaning.
We have stayed at this location many, many times over the past 14 years. Due to it's location and reasonable price, we have generally been pretty happy. We arrived on Saturday. With the weather being bad, we went down to the front desk on Sunday and requested another night. We then went about our day getting our daughter moved into her new apartment. We returned to the room at around 3:00 pm and it was obvious there had been no maid service, at all. We were close to out of toilet paper and our beds had not been made. When I inquired at the front desk, the person in charge said "We only change out the linens every three days, or when the room is vacated". I stated I had no problem with them not changing the linens but asked again why basic maid service had not been done. He gave me a sort of puzzled look and then stated it was too late in the day to have the room made up as housekeeping was no longer available. Instead of offering a discount on the room he offered to buy our breakfast. When I stated we already had arrangements made for breakfast...he said there was nothing more he could do. Please note that while I stated I would recommend the property...I would definitely warn others of our experience...
I stay here a few times a month and everytime it's fantastic! I've never stayed at hotel that can have such great service EVERY time!
Lovely hotel. We were very happy with it. Our children Live in Denver near cherry creek, so we will definitely stay There again. The coupons for breakfast were very Appreciated and the buffet was wonderful.. The lobby and rooms were very nice. The staff was friendly and very helpful.
Hotel was clean and had very friendly service. Location minutes away from Cherry Creek North shopping and restaurants, however directly across the street from a shady strip club and although there is a Target and couple restaurants across the street too I'm not sure I would have felt safe walking anywhere. Most parking is below the hotel. Doesn't give you the safest feeling since there was no hotel card entry to get down there and anyone could walk/drive down there. Also spots are small but there always seemed to be a spot to park. Rooms are clean, except the bathtubs. The tub in my room was grimy. There were also multiple towels with spots on them. Sure they were clean but stained. Staff is extremely friendly. Restaurant has some great options. Breakfast buffet has a fresh omelet bar and other tasty items. They also have a coffee shop that brews Starbucks beverages. Rooms do not have the option to run a fan continuously. It is somewhat noisy and depending on what temperature you have it set on it kicks on and off continuously while you're sleeping. It also got very chilly one night and it seemed they set the temperature for all rooms the same throughout the hotel since the thermostat was on a locked position as I had it set to 74 degrees but it never went higher than 68. The windows are very drafty too.
This was a very special trip for me. I needed everything to be perfect. It was! The Holiday Inn Cherry Creek helped me pull off a memorable weekend. Skye at the front desk is INCREDIBLE. She helped me with my reservation and making sure I got just the right room. I am sure I drove her nuts with my calls and questions prior to our stay. While we were there she assisted us with every need we had. Even had great playful banter for us when I wined about walking in the cold. Alex, who checked me in made it as painless as possible. Jon D (Mr. D), the GM at this property is the kindest person ever. He is very gracious and welcoming as if this property were his own home. Robert the bartender, was a blast. Very friendly and funny. He can talk to anyone about anything. We looked forward to ending our evenings enjoying a few drinks at the bar visiting with Robert. I would say the only problem I had was with Mike M. I am not sure of his exact position only that he manages either the front desk or food and beverage or both. This man should not be heading up any type of guest service departments. He has no concept of guest services. Thank gosh the staff below him and above him have enough knowledge to more then make up for his incompetency's. Thanks Everyone especially Skye and Robert for making this trip a most memorable one. If I had gotten a survey you would have received a 10!
I was very well impressed with the service that was received at this facility
I enjoyed this hotel. Has a decent lounge area. 2 drawbacks. The parking is absolutely horrible. It's underground parking garage which probably would be ok except that the spaces have poles in them and they are spaced for very small vehicles. Took forever to find a spot. And their was no place else to park very confusing. The second was the dining room. No one available when I went in. Some others who were there said they seated themselves. They had to bang on the door to get her to come out. And told her to come over and take my order. She rudely stated she was in the bathroom when I asked for a wine she said we don't have it I said water then. And she fills my glass and spills it all over the table and left it. He acted very rude the whole time. Refused to go back for the next days meal. Did not get an upgrade for being a platinum member. Was checked in early. Thank you for that.
I truly enjoyed the professionalism and warmth of the staff. They were always eager to assist in every area. The rooms are comfortable and well kept. Each time I am in Denver, Cherry Creek Holiday Inn is surly my choice for a home away from home. Thank you staff and keep up the great work!
It was one of those below zero nights, but the room was warm as well as the hotel lobby. I had changed location in order to be close to my meeting. I was glad that I was close to my meeting the next morning when it was snowing. (It was across the street about two blocks.)
thanks for the great stay, excellent staff, great service, super clean room
I enjoyed my stay at the Holiday Inn in Cherry Creek very much. The rooms are very clean, modern, and decorated nicely. The bed was wonderful and I very much enjoyed my upgrade to the great room with a view! Great staff!! Breakfast was wonderful as well. I will glady return and stay again!
Knowledgable staff and comfortable well appointed rooms made for a great stay at a affordable price.
Would've been good for us to have a microwave along with the frig and coffee pot. The computers were too slow.
I'm always impressed by the price of this location in Cherry Creek. By far the best deal in the area.
The Night Auditor, Bernadette and Alex at the front desk were absolutely fantastic and others helped out as well. They made what could have turned into a nightmare a nice stay, for a funeral, juggling multiple reservations and numerous changes. Just because of their efforts I would recommend this hotel to my friends and associates.
I stayed in this hotel for one night the heater was not working right and i freeze until morning and then i went to take a shower and the hot water was not working
I was completely impressed with the hospitality Of the staff !! The breakfast was fantastic with A variety of choices. I will stay here again in the future! Thank you
Everything was great. The staff was helpful to all of our needs the entire stay. Very clean! Great Breakfast Bar! A bit pricey but get it with your room rate and it is cheaper and well worth it! The only thing I would change is for the Pool to be warmer. It was still a little cool for us to be indoors. Parking on the ground level is for smaller cars, use the upper parking if you have a larger vehicle. We will definitely stay here again!
The hotel is an average hotel. Paking in basement is tight but convenient . Street access is tough with traffic. Stores and restuaraunts are close. The first night the heat didn't work and I didn't realize it until I got up and the temp was 65 when the thermostat was set on 69. I forgot to ask that the heat be checked. The second night I got in late and the room was hot. It was 77 and the temp was set on 69. The heat was still on full blast. When maintenance came they told me the heat was operating as designed and if 77 degrees was too hot that they would open my 9th floor window for me or I could open myself! The front desk aplogized but did not offer any other solutions and had no other rooms.
The staff was exceptional....front desk and restaurant especially ..thank you..
Thank you for a wonderful stay at this Holiday Inn. Only thing lacking was the continental breakfast that we find at most HI's Otherwise if was all great!!
I always stay at the Cherry Creek when in Denver. the updated rooms are very nice. The staff is efficeint and friendly. I especially like the location on Colorado Blvd, easy access and commute to where I want to go. The breakfast in the AM is exceptional but can be a bit pricey. The drive down to the lower park level is a bit intimidating but it works although the elevator access is a bit confusing. Overall-a fine place to stay which is why I keep coming back when my wife and I visit Denver.
The hotel itself was great. We stayed there when we were in Denver for a family wedding. We did not eat at the hotel, so I can't rate the food, we did frequent the bar and Robert, the bartender was outstanding. The only negative thing about the whole stay was the parking. The parking garage's front entrance is a tricky entrance and while we were there, they were getting ready to resurface the lot so they had things blocked off at odd times of the day. The parking spots in the garage are also difficult to pull in and out of - they are trying to cram too many cars in a small space cut up by lots of pillars. Other than the parking, I'd recommend this property.
We enjoyed our stay at the Cherry Creek Holiday Inn. We booked a suite and were very happy with the room. The breakfast was a step up from the breakfasts that are generally included in the rate. This was also a convenient location for us. We were disappointed that the pool was closed during our stay.
As a frequent traveler who doesn't normally stay at Holiday Inn, I was amazed at the room quality and the comfort of the bed. I slept well every night! I especially loved having options to relax, such as pillow options and multiple comforters and blankets. Unlike most hotels that give you just one chair to rest in, this Holiday Inn had a sectional seating arrangement, an ergonomic chair, and a bench. This came in handy when co-workers needed to use my room to brainstorm...we were able have enough space to arrange seating in a format perfect for communication. The Wi-Fi worked great; happy hour specials didn't break the bank, and my bartender, Robert, was always on top of things. Though there was some construction taking place, this didn't ruin my stay. I liked the organic nature of the lobby, and felt comfortable at all points of time. Staff were happy to assist me in getting a cab each day (even pleasantly calling my room when my cab came early). There was only one thing that I did not enjoy, and that was that the front desk was not able to look up my rewards club number. I found this to be uncommon compared to other hotels. Therefore they did not honor my status. Other than that, I'd be happy to return to the Holiday Inn Cherry Creek any day!
Outside my room not being serviced and the tub not draining everything was great. Good location the complimnetary shuttle is great. Lot's of dining options near by. VERY comfortable room and nice amenities. Bar offers Happy Hour. Give it a try.
everything would have been perfect except I had phoned the hotel and they said I was to get a two queen suite since I would sleep better
Great hotel and staff except the dishes...the should Chang the washer machine....
Hotel is in Cherry Creek suburb of Denver. Close to Cherry creek Mall with a free shuttle bus to the mall. Downtown Denver requires a taxi ride ($18). Outside the $51 airport flat rate but taxis both ways accepted the flt rate fee. Hotel nice with comfortable room and small bathroom. We got breakfast included in rate which was very good value as it was a good buffet breakfast with an omelette/egg station cooking to order. We also had an evening meal was was basic but very pleasant and good value. There is a pool which was closed for renovation and a fitness centre.
Alex our shuttle driver was excellent. Cudoos to him..
From the moment I arrived I was greeted by Mike with a warm smile. I can not put into words of the AWESOMENESS of my whole week at this Holiday Inn. Everyone was very thoughtful and very helpful. Thank you with deep gratitude to everyone for making my stay in your hotel a wonderful experience.
Everything about this hotel is great. I love the service around the bar in the evenings, the quality of the rooms, and the general location. I travel to Denver quite often for work, and I keep coming back to this one... My only request to the hotel management is to start carrying a more local selection of beer / whiskey at the hotel bar. I've asked a few times about whether or not they have Stranahan's whiskey - which is locally distilled just about 5 miles north of them off I-25. It would be fantastic if they started having that available.
I highly recommend the Holiday Inn at Cherry Creek. Clean rooms with a modern feel. Staff was very friendly! Will be back!
As this was the first of four Holiday Inns we would be staying at during our vacation, I was glad to see the quality of this hotel and even more so - the room were excellent. The room looks very modern. The furniture and lighting in the room look very sharp. The bed was very comfortable, and I am happy the Holiday Inn has made it a standard across all of their hotels to provide Firm and Soft pillows on all the beds. In short, the room was awesome. You can find pictures of the nice furniture I am talking about on this hotel's website. For the rest of the hotel: - The pool was closed for renovation - which was fine since it was only about 40 degrees outside while we were there. - The bar area is nice. Drinks were pretty good and reasonably priced. ($7 or $8 for a martini). Bartender was also friendly and nice. - We did not partake in the $12.99 buffet hot breakfast, but we did get some Starbucks coffees and a breakfast burrito from the little cafe they have. - I think this was one of the hotels where our parking was free. This was a plus!!
This hotel was conveniently located in the Cherry Creek area. The bartender was extremely nice and accommodating. The front desk staff was not very knowledgable about the area but was otherwise helfpul. The breakfast buffet was not anything to write home about but if carbs and coffee are what you expect, the food here will do the job. The rooms are clean and comfortable. The pool was out of service but there was plenty of free parking in a covered garage.
Very relaxing. Nice rooms. Nice patio area. Great location near Cherry Creek shopping area.
the only negative, we had a problem regulating the temperature in the room