Excellent hotel -- higher end than what I'd expected of a Holiday Inn -- in an excellent location for someone not needing to be in a downtown location. Cherry Creek is a great place and this hotel was very convenient for my stay.
I had to make an unexpected trip to Denver, and, it was (literally) a nightmare to get accommodations - anywhere. As a Spire member, I was anxious to find an IHG hotel - and, was striking out on all accounts. Just about an hour before I had to hop on my flight - I was able to get exceptional help from Steven, who was able to work it out, and, make a reservation for me. I am so grateful, and, appreciated this amazing customer service - so very much. Thank you, sincerely!
it was a great stay and i hope to come back very soon.
This hotel is just a polished Holiday Inn. The front and the lobby are fancy for a Holiday Inn. Everything else is standard Holiday inn.
Very clean, excellent bedding and nice staff. My visit was during the summer so the only thing that could of made it better was a place to relax outside besides the restaurant. But if you are not looking to be outside this Holiday Inn is lovely.
Room was clean and spacious. Staff was friendly and responsive to my needs. Food was excellent at hotel.
We got a great deal through Hotwire. As a result, we got a less-than-great room location. We expected that. The only problem we had was a wedding party bringing the event into the hallway at 1 a.m. We could live with the other ambient noise next to the elevators but the hallway party was a lot to take. Excellent staff and facilities. This is a great hotel!
very good good location good parking st aff very helpfu;fast elevator
I had an excellent 6 night stay here. For the price, I was not sure about staying here. The room was so clean and had everything I needed. I think the room was recently remodeled. The staff was friendly, helpful and handled their job with competence. Internet was excellent. Absolutely no complaints with the hotel. The only thing is: it is on a busy street and to walk to the vast array of stores nearby was a bit noisy even with the parks nearby. However it's a quick drive to all the museums and excitement in the main part of town. I will stay here again.
Plus - The staff at this HI were very friendly and helpful. I've stayed at numerous Holiday Inns and Holiday Inn Expresses all over North America. The Holiday Inn Cherry Creek is comparable and what one would expect. No complaints about the room. Minus - The access from Colorado Boulevard was awkward and parking my Jeep Grand Cherokee rental was very tight. There are a lot of panhandlers in the area and we noticed homeless people sleeping in the doorway of a vacant shop next door which I assume explains why a room key is required to activate the elevator. All in all, it seems a little overpriced given the area and in comparison to other IHG properties.
We stayed at this hotel for 5 nights and did not have wifi for 3 of those nights. Hotel staff was not sympathetic and it ended up being a router issue which took 3 days to fix. The nighttime front desk manager was rude. However, the daytime front desk manager was more sympathetic to the inconvenience it had upon me and other hotel guests. The location is convenient to a Super Target and other eating establishments. The guest room was clean and comfortable.
I did not like the layout of the bathroom facilities and the lack of counter space
Comfortable Room and very convenient to Cherry Creek Area. Nice bar and restaurant.
We stayed here for the price and felt it was well worth it. The only complaints would be the parking situation, but a little patience goes a long way.
The Beds were Comfortable and Hotel was nice and Quite. Would stay here again if I come back to town.
If you're looking for a great place to stay while in the Denver-area, look no further. I have found this location to be my go-to place when visiting Denver. Excellent services, clean comfortable rooms, great location, on-site restaurant, bar, indoor pool, patio with fire pit--full-service hotel conveniently located to shopping and dining, and only 5 miles from downtown! Plus parking is free and covered garages! This place can not be beat!
Great experience. Location was great. Nice amenities and price point was very competitive. Enjoyed my stay and will definitely return to this hotel my next time in town.
From the minute I arrived the staff was friendly and helpful. Event the housekeeping staff went out of their way to say hi and ask if I needed anything
Loved this hotel. Close to family that lived in the area. Hotel was updated, clean and comfortable. We will return soon.
The hotel is fine especially if you need to be in that part of town. The decor could be upgraded, as could the breakfast buffet. The staff is very friendly.
good option for stay in Denver for business meeting. Hotel has on premise restaurant for dinner as well
The room was ok, smaller than I would have liked - not enough room for suitcases. I don't like to put my suitcases on the floor. Room was not the greatest but not the worst but cost more than I think it should have. I stayed at different one for one night that was outstanding and only cost $5 more! I only moved because I needed a room with 2 beds and the other hotel did not have that available. This room was far from outstanding. It was ok, but the price reflected "outstanding" not ok.
easy access to shopping and tourist attractions. clean and comfortable accommodations. very friendly staff.
Very impressed with this Holiday Inn. Staff was very welcoming. Rooms were updated and clean. Parking is free too. Saved money by taking a taxi downtown instead of paying for downtown parking.
Check in and out was pleasant and quick. The bed was quite comfortable. Only issue was trying to find a parking place in the garage as it was a very busy weekend.
bathroom was a mess, faucet was broken and bathroom over all was dirty
Very nice and comfortable hotel. We were a little confused at the east and west wing direction given by the check-in person at front desk. Besides that, and that could have been our fault not his, we had a great stay. Clean, fresh and very comfortable.
Tight parking spaces in the garage, no microwave in the room. Interesting enter and exit.
The hotel was nice but needs more staff in eating areas and bar.
The staff was friendly, the bed comfortable and was in a great location.
This hotel is a convenient walk to the Cherry Creek North area for dining and shopping. The rooms were clean and the beds were so comfortable. There was minimal noise. And there was a mini fridge!! Overall I had a great stay.
What a surprise to find a good value for a top rate room in the high end Cherry Creek district. The staff was wonderful. Although our TV did not work, it was not a big concern. The manager gave us a free 1 night stay the next time we are in Denver for the inconvenience. The breakfast was excellent! Highly recommend!!
They did not charge our company credit card and instead made the guest we had flown in pay for the room on her own credit card. I have been trying to get that charge reversed for 2 weeks now and have only been able to get someone to answer their phone twice. When I faxed and emailed the form to have the charge reversed, they said the reverse was complete. However, the charge is still on the guest's credit card and not our company card.
Overall, we had a good stay. The bed was the best ever we have had with Holiday Inn. It seems like we have trouble with the heat/air conditioning each time we are there. Wish that could be resolved. Our stay is for medical reasons while we visit doctors at Nation Jewish Health. Our "handicapped" shower had a high tub to step in and out of and that was rather scary. A few more safety handles would even help. But we liked everything else. Parking was not difficult to find, but the spaces were so small it was tricky getting in and out with the car even in a handicapped space. We managed and everything is fine. Thank you.
Great mattress cover (I would like one of my own). I had zero back pain my whole stay... woohoo! Great staff.
I enjoyed my room here for the week or so that I had it. It was very comfortable, clean and relaxing.
This hotel was easy to find, close to stores and restaurants. The hotel was clean and the staff was excellent, even though I didn't get greeted as a Platinum member. I stopped by the front desk one evening to see where I could get a new charger for cell phone. The clerk recommended the department store across the street. It might be a good idea to add a small selection of chargers or adapters for cell phones/electronics like most rental car companies have on their counters.
And excellent sleeping experience. A bit of a walk from one end of the hotel to the breakfast room and lobby, but perhaps that is why the room was so quiet. Nicely appointed rooms, in any case, and a good overnight stay.
I stayed for business, my family came along for pleasure. The staff were very attentive and enthusiastic. Pool was pleasant slightly cold. The weight room was great and we enjoyed exercising there. The buffet breakfast was fantastic with great service and really nice variety of food. Only disappointment was that the shuttle did not run on the weekends.
Several family and friends stayed at this hotel arranged by the bride, our now daughter-in-law, for those traveling to Denver for their wedding. The location was perfect to the wedding venue. The staff was super in answering questions and assisting with our requests. The facility was nicely appointed and recently updated. It was a great stay!
Great staff, well thought through amenities/accomodations
Very clean hotel with very friendly staff! Only here for a short visit but will be staying more in the future as it is a great place. I visit Denver once a month and this will now be the main place for me stay. Excellent bar/lounge and comfortable rooms.
Nice rooms - updated nicely. I miss haveing the make up remover. Wish they would bring that back.
hotel was well located, comfortable rooms and competitively priced. Common areas were being worked on which was not appealing. One elevator was out the entire stay, resulted in long rides.
I felt safe and the room was large enough to do work as well
Very impressed with all of the hotel. People were friendly and it was very clean!!
Although still under construction, overall a good stay
I like this hotel but it is showing its age. They are remodeling several areas so that is good. I hope they are updating the rooms as well because in our room - the bathroom tub is showing rust and age around the drain and the bathroom wallpaper had what looked to be years of cleaner buildup. The bed was very comfortable and furnishings are nice. Noise was pretty bad the first night with people running up and down the halls and slamming doors but stopped by 10.
The room was clean and comfortable. The staff were great from checking in, to dining, to getting into the gym in the morning.
In spite of the construction each time I've stayed here recently the hotel has improved. The one negative note was the food, not so great and not a great selection. Perhaps that will change after all of the construction is completed.