I booked this hotel because I could use points I had and then switch to paying with credit card for final nights, and also because of its convenience to downtown Denver - just a 15 minute drive with rush hour traffic! Not bad at all. Room was comfortable and fit my needs. Was disappointed that the hotel had no hot tub, though they do have a pool and fitness center. Will stay there again if using points, as I have the points; otherwise, I may hotel hop. I did have a couple of issues arise during my stay, nothing major, just inconvenient. But the hotel staff handled it well and was able to correct each problem.
I took my son to visit Denver University and stayed at the HI Denver-Cherry Creek. The staff were very friendly and polite, the room was clean and had a great view of the mountains (a request which was accommodated) the breakfast was very nice. The shuttle service was also a great plus and very responsive. As a smoker I particularly appreciated the smoking area, which was a whole patio, with a open pit fire in the middle. It was really pleasant and a welcome change from the smelly space usual afford to us. I would definitely stay in this hotel again.
Room was nice and comfortable. Located next to many restaurants within walking distance.
The room had a very comfortable bed and unlike other hotels I have stayed in, it was a super quiet room.
Excellent facility for business travel. I've been staying at this hotel periodically since 2009 and recommend it highly to anyone traveling in the Denver Cherry Creek area.
Staff was very responsive to my questions and requests. The room was comfortable, well lit and furnished. Overall one of the best stays I have had in the past year!
The hotel staff was extremely friendly, responsive and welcoming. The room was clean, quite and provided all the necessities.
The location is why I chose the hotel and it didn't disappoint. The staff was nice and friendly.
Comfortable beds, clean, quiet rooms, great breakfast
Did a quick weekend trip for my girlfriends birthday, Service was amazing, close to many tourist spots w/in 30-45 mins to the mountains. Across the street from an Applebees for late eats.
The staff at this Holiday Inn absolutely did everything they could to make our short stay exceptional. I would definitely choose a Holiday Inn on our next out of town visit.
This was a business trip and it involved a lot of intense learning. It was lovely to come back to the hotel after the day's sessions and relax, have something to eat, either hang out with colleagues or go to my room and relax. Staff were helpful and professional. I appreciated having both microwave and fridge in the room.
The rooms were very clean and comfortable. I was impressed by how spacious the rooms were- they were huge! Staff were not rude, but certainly not helpful. The bathtub didn't drain, cable went in and out. Nice stay if you're just in and out for business, but I would not recommend it for a relaxing vacation.
No further comments than what I have already provided.
Excellent hotel. We stay here often. This hotel continues to get better every time we stay. However, a former highlight of our stay was the bar and appetizers at happy hour. The drinks are fine, but the food quality has gone way down. We were not pleased with some items being removed and what we did get was less than previous quality. The bartender at the lounge is great and understood our disappointment. Since there are so many restaurants nearby, this should not be a problem for most guests. Still one of my favorite HI hotels in the world.
Friendly, courteous staff. Convenient parking and good amenities.
In spite of some maintenance issue that were ongoing our stay was wonderful and we will be staying there again.
Friendly staff, clean hotel, good location in cherry creek. Jasmine and Robert do a great job in the bar as are Kathy and Danny in the restaurant in the mornings. Only thing I would change is there are not many good bar options I the menu
The A/C was completely down for the most of the week I was there. I spoke to customer service, to let them know the a/c was not working. I was told, the a/c was completely down, and there was a new a/c to replace the old one. I room was into the 83 degrees, that's hot for me. I could not sleep.
I think that the pricing was high for week-day stays. I will be staying in the Denver area every Tuesday
Thermostat was not working, rude front desk personnel, loud hallways at 2 am
Room, staff and service were all excellent. I should have given more notice for when I needed the shuttle, but all were gracious and got me to where I needed to go with time to spare. I would recommend this Holiday Inn to anyone needing to stay in the Denver area.
We had a great time at this property. Hotel was clean, food was great. The only downfall was the extremely cold pool ( my very resilient kids could only last 10 minutes and came out with blue lips). Also there is no hot tub.
Excellent stay. Conveniently located. Modern appointments, comfortable bed and pillows. Internet provided. Very much how I would expect to be treated at home.
Very friendly behind the counter staff. They had a good sense of humor and were ready to help. Rooms were clean and quiet - even a small refrigerator.
I was in 3 different conference rooms during my conference, two of the rooms were fine, 1 was not so good. Poor temperature control and when the heat came on it was difficult to hear the speaker. Good food for the conference. Hotel buffet breakfast was okay. Front desk staff was very friendly. Room was very comfortable. I asked for an extra blanket and it was delivered in a timely manner.
We stayed here during a conference for a disability advocacy group. So we expected the accessible rooms to be filled up quickly. My requires a roll-in shower preferably. So we made sure to talk to the reservation manager about it and we were assured of the room. Well, when we checked in we found out that the roll-in shower room was not available. Later we even came to find out that the room was assigned to another individual with a disability who did not even require a roll-in shower room, nor used the roll-in shower. So this was a disappointment to us. At least if the room was assigned to someone in need we could have accepted the fact that our reservation was bumped. Also, the toilet was too low and we asked for a raised toilet seat which they did not have. Except for these two personal experiences, the hotel is pretty good. So my reviews are based on the experience an average guest could expect. There are plenty of restaurants nearby and even a Target right across the street. So if you are in the need to do some shopping or even pharmacy you are covered which is good.
Everything was great for us. The pool area was too cold for us to use and the water dripping from the ceiling, but I bet it would great in the warmer months.
Nice hotel in the downtown Denver area. Rooms are large, clean and comfortable. Covered parking with easy access to the hotel lobby. Friendly staff.
Nice room, but could not get room below 70 degrees for sleeping. Great number of usable outlets for tech items.
Friendly, courteous, efficient, professional staff in all areas. Food was good, room was clean, quiet and comfortable. I liked having a mini fridge, I would only add a microwave to make it better. The shuttle service was a big plus. Road conditions were poor, but drivers were very competent. I will return!
A great stay for business or leisure activities if you're going to be in this part of Denver.
The reception personnel were friendly and helpful. When we needed to stay an extra night due to weather conditions they were helpful and accommodating. The rooms are clean and modern, the beds provide a wonderful night's sleep. The restaurant was pleasant with good service and food. The location is great for getting around the Denver area.
GREAT BED AND ROOM GREAT FOOD AND SERVICE THANKS FOR THE TIMELY SHUTTLE SERVICE FOR MY WIFE AND HER MEDICAL NEEDS STAFF WAS VERY HELPFUL IN SHUTTLE USE
I had a very nice stay! The bed and pillows were very comfortable. I slept like I was at home. The staff was quite friendly and pool was vey nice.
I was pleased with the condition of the hotel and the lobby. the restaurant was a big plus. I havent stayed at a Holiday Inn in many years and the local hotels were full. The price was reasonable. The room was great and very comfortable. The location was conveinent to Cherry Creek North but I didnt expect this hotel to be as nice as it was. I have paid a lot more for the same quality hotel under a different brand many times.
Everything was good!! Parking was tricky but ok!!i The sink was small and not room to put stuff.
We enjoyed this hotel so much I doubt we will look at any of the others in the area in the future. I expect to be visiting the area more often as our grandson is a student at a near by university. The make over is incredible.
Awesome staff and a great home away from home! Each time I travel to Denver, Cherry Creek is the only place that I would consider staying. I would like to thank the staff for making my stay the best experience.
Having written a comment based on my last stay that detailed issues with the Wi-Fi, I felt compelled to post again. My last comment dealt with issues I had during "peak" hours with the internet connection and not being able to work. Following my posting, I saw that the hotel commented that they were working on enhancing their WI-Fi. When I checked in on this stay, I asked that they place me wherever the signal would be strongest. The front desk personnel indicated the "West Towers" had the best signal strength so they gave me a room there. I was extremely pleased with my connection speeds and had no difficulties with the Wi-Fi whatsoever! I would now recommend to the "business traveler".
Rooms are very comfortable and quiet. The pool area is less than desired. No hot tub. The makeshift ceiling dripped ice cold water in several spots. Seems like it used to be an outdoor pool and they put up a greenhouse type roof over it. Pool area was actually cold! Water warmer than the air in some spots. Heaters on ceiling some help but only if you were right below them. Needless to say I was looking forward to a nice hot tub but was very surprised there wasn't one. Shouldn't all hotels have a hot tub??? This is what most adults like to relax in.
I wish the hotel had a hot tub. Rooms were clean. Comfortable beds. Good food.
Very comfortable, friendly and extremely helpful staff. Shopping nearby, great food.
If you are planning to work, this location is not for you. Their internet connectivity is sorely lacking, with little or nothing the staff can do to help. While the hotel itself and staff are pleasant and kind, there is now way to work if you require an internet connection. Too bad, good location, and convenient to many restaurants and shopping, but you have to seek another alternative to work.
Very good experience. Comfortable room and a 10 foot deep pool! Staff are excellent and make you feel at home. Highly recommend this hotel.
Stayed here for a quick business trip. The hotel was clean and comfortable and I would stay here again.
We stayed one night at the beginning of our trip to Colorado and then stayed again the last night of our trip because of the great service and clean rooms!
The best part is I was allowed to check in early on the day I arrived. I had been up since 3:30am.
I loved taking a bath after the long flight. The staff was very efficient and friendly. 3/4 shuttle rides were right on and the driver knew where to go. 1/4 rides, the driver did not know the obscure directions to an address on the UC Denver campus.
Wonderful place to stay for several days. We can recommend it to anyone visiting or doing business in Denver.