Superb staff, excellent breakfast buffet. Outstanding pool area and reading areas.
Water pressure in bathroom was poor and water was barely hot. But the most pathetic thing was the cleanliness. My room even after being serviced still had clearly visible hair in the bathroom shower and bathroom floor... This was the case the two notes I was there... disappointed. I have mixed reviews about the staff..while the check in staff were warm, friendly, helpful and courteous, one of the dining staff was so cold, unfriendly sand brusque that it just left a bad taste in the stay..almost like it was too much trouble to take one's order...
The room was comfortable and there are many convenient amenities. I could hear a tiny bit of street noise from my second floor room, but it was quiet for the most part. The only possible issue is the location. The hotel is across the street from a strip club, and I couldn't find many restaurants or other things to do within walking distance. However, the parking is free, so it was convenient enough to drive.
Other that the confusion with the wrong credit card being used, our stay was very pleasant. Felt the hotel was slightly overpriced without the breakfast. We had travelled around Colorado (inc a 3 night stay elsewhere in Denver) and this was the most expensive hotel
Hotel is beautiful, staff is pleasant, and rooms are very clean and comfortable. (great pillows) I will say you need a map to find your way around this hotel. Very limited parking at ground level but they have an upper and lower deck for parking. Just make sure you pick the right deck based on your room because you can't get from the east wing to the west wing and your key card will not work in all elevators if access is not permitted. Did I mention this hotel is very secure. Elevators work off key cards only. Very nice feature for security purposes. I will definitely stay at this hotel when I return to the area next year. I do not recommend the Starbucks in the lobby though. They need to send the barista back to Starbucks for additional training.
I would stay again..front desk was awesome love the comfortable beds
We very much enjoyed our stay at the Holiday Inn-Cherry Creek. Our room was comfortable and pleasant. The bed was very comfortable and we slept great. The staff was very friendly and courteous and went out of their way to be helpful.
This location for me was the best. I come from a small town and having a stop light to the left made it so easy for me to get back and forth from the VA hospital. The entire staff was friendly at all times. And very helpful. We will be back, but it will be for fun!
algo que no se tiene que hacer es vender mas habitaciones de las que tiene el hotel . eso me paso a mi y fue una amarga experiencia
Overall good experience. Hotel rooms are smaller than the typical hotel room with limited drawer space for cloths but enough room for a short stay.
Great location for visiting Cherry Creek area. Great staff this was my second stay. Underground parking is included and a plus during winter months.
Good place to stay.Rooms are clean Internet a re a little slow.TV get disconnected all the time.
Bar/lounge was nice and had a nice adjoining patio with a firepit and view of the pool. Hotel was centrally located.
This hotel is a great place to stay in the heart of Denver. It is close to a lot of great attractions, the zoo, the botanic gardens, the Molly Brown house, the museum of natural science and history and more restaurants than I can name. The staff is friendly and courteous and can answer almost any question. The beds are divine and the pillows to die for. The bartender, Robert was most helpful in suggesting dining locations and made the best dirty martinis I've had in years. I love that the bath amenities are from Bath and Body Works but I must say, not everyone likes coconut scented stuff. Other than that (and breakfast) everything was great. Just go down the street to IHOP for breakfast
Good location. Great staff. Clean and quiet. Recommended
I usually stay in Holiday Inn Express and still prefer them over most Holiday Inns. In the past years Holiday Inns have become run down and poorly managed. NOT TRUE with THIS Holiday Inn. Recent updates to guest rooms have made it worth your stay at this particular locations. The hotel is comfortable and clean. I stayed here due to a University of Denver event and it is within a reasonable 10 minute drive. It is also within 3 minutes to the Cherry Creek Mall, which is quite lovely!
The hotel has a great staff. The rooms are updated in some ways, but the bathrooms are a bit dated. There is no fresh air access in the rooms, though. The bar is inviting. Robert is a very nice bartender. The pool is clean and big. The Cherry Creek trail is just across the street. Just be careful not to be run over by the bicyclists; they are in a hurry.
Great hotel, with everything on premises. Would recommend for a romantic getaway or for family. The pool was amazing for our children and we could relax poolside.
great overnight stay before a marathon. check in was quick and easy. I was upgraded to a suite and given late check out.
I enjoyed my stay- everyone was very friendly and helpful , room was very clean and beds were comfortable- would definitely recommend this hotel. Price was a bit high for me.
5 Stars all the way!!! The accommodations are great, and the staff went above and beyond my expectations. Thank you!
Overall a great place to stay with friendly staff and clean rooms. The only downside is the underground garage is a bit tight getting into with larger vehicles. On the other hand there were always plenty of available parking spaces.
Overall wonderful stay and location, location, location.
I booked this hotel because I could use points I had and then switch to paying with credit card for final nights, and also because of its convenience to downtown Denver - just a 15 minute drive with rush hour traffic! Not bad at all. Room was comfortable and fit my needs. Was disappointed that the hotel had no hot tub, though they do have a pool and fitness center. Will stay there again if using points, as I have the points; otherwise, I may hotel hop. I did have a couple of issues arise during my stay, nothing major, just inconvenient. But the hotel staff handled it well and was able to correct each problem.
I took my son to visit Denver University and stayed at the HI Denver-Cherry Creek. The staff were very friendly and polite, the room was clean and had a great view of the mountains (a request which was accommodated) the breakfast was very nice. The shuttle service was also a great plus and very responsive. As a smoker I particularly appreciated the smoking area, which was a whole patio, with a open pit fire in the middle. It was really pleasant and a welcome change from the smelly space usual afford to us. I would definitely stay in this hotel again.
Room was nice and comfortable. Located next to many restaurants within walking distance.
The room had a very comfortable bed and unlike other hotels I have stayed in, it was a super quiet room.
Excellent facility for business travel. I've been staying at this hotel periodically since 2009 and recommend it highly to anyone traveling in the Denver Cherry Creek area.
Staff was very responsive to my questions and requests. The room was comfortable, well lit and furnished. Overall one of the best stays I have had in the past year!
The hotel staff was extremely friendly, responsive and welcoming. The room was clean, quite and provided all the necessities.
The location is why I chose the hotel and it didn't disappoint. The staff was nice and friendly.
Comfortable beds, clean, quiet rooms, great breakfast
Did a quick weekend trip for my girlfriends birthday, Service was amazing, close to many tourist spots w/in 30-45 mins to the mountains. Across the street from an Applebees for late eats.
The staff at this Holiday Inn absolutely did everything they could to make our short stay exceptional. I would definitely choose a Holiday Inn on our next out of town visit.
This was a business trip and it involved a lot of intense learning. It was lovely to come back to the hotel after the day's sessions and relax, have something to eat, either hang out with colleagues or go to my room and relax. Staff were helpful and professional. I appreciated having both microwave and fridge in the room.
The rooms were very clean and comfortable. I was impressed by how spacious the rooms were- they were huge! Staff were not rude, but certainly not helpful. The bathtub didn't drain, cable went in and out. Nice stay if you're just in and out for business, but I would not recommend it for a relaxing vacation.
No further comments than what I have already provided.
Excellent hotel. We stay here often. This hotel continues to get better every time we stay. However, a former highlight of our stay was the bar and appetizers at happy hour. The drinks are fine, but the food quality has gone way down. We were not pleased with some items being removed and what we did get was less than previous quality. The bartender at the lounge is great and understood our disappointment. Since there are so many restaurants nearby, this should not be a problem for most guests. Still one of my favorite HI hotels in the world.
Friendly, courteous staff. Convenient parking and good amenities.
In spite of some maintenance issue that were ongoing our stay was wonderful and we will be staying there again.
Friendly staff, clean hotel, good location in cherry creek. Jasmine and Robert do a great job in the bar as are Kathy and Danny in the restaurant in the mornings. Only thing I would change is there are not many good bar options I the menu
The A/C was completely down for the most of the week I was there. I spoke to customer service, to let them know the a/c was not working. I was told, the a/c was completely down, and there was a new a/c to replace the old one. I room was into the 83 degrees, that's hot for me. I could not sleep.
I think that the pricing was high for week-day stays. I will be staying in the Denver area every Tuesday
Thermostat was not working, rude front desk personnel, loud hallways at 2 am
Room, staff and service were all excellent. I should have given more notice for when I needed the shuttle, but all were gracious and got me to where I needed to go with time to spare. I would recommend this Holiday Inn to anyone needing to stay in the Denver area.
We had a great time at this property. Hotel was clean, food was great. The only downfall was the extremely cold pool ( my very resilient kids could only last 10 minutes and came out with blue lips). Also there is no hot tub.
Excellent stay. Conveniently located. Modern appointments, comfortable bed and pillows. Internet provided. Very much how I would expect to be treated at home.
Very friendly behind the counter staff. They had a good sense of humor and were ready to help. Rooms were clean and quiet - even a small refrigerator.
I was in 3 different conference rooms during my conference, two of the rooms were fine, 1 was not so good. Poor temperature control and when the heat came on it was difficult to hear the speaker. Good food for the conference. Hotel buffet breakfast was okay. Front desk staff was very friendly. Room was very comfortable. I asked for an extra blanket and it was delivered in a timely manner.
We stayed here during a conference for a disability advocacy group. So we expected the accessible rooms to be filled up quickly. My requires a roll-in shower preferably. So we made sure to talk to the reservation manager about it and we were assured of the room. Well, when we checked in we found out that the roll-in shower room was not available. Later we even came to find out that the room was assigned to another individual with a disability who did not even require a roll-in shower room, nor used the roll-in shower. So this was a disappointment to us. At least if the room was assigned to someone in need we could have accepted the fact that our reservation was bumped. Also, the toilet was too low and we asked for a raised toilet seat which they did not have. Except for these two personal experiences, the hotel is pretty good. So my reviews are based on the experience an average guest could expect. There are plenty of restaurants nearby and even a Target right across the street. So if you are in the need to do some shopping or even pharmacy you are covered which is good.