Comfortable bed and great service, although we have stayed at Holiday Inns many many times and our preferred members over the years. This one was disappointing! Their rooms are extremely small. The access to electrical outlets are minimal and not sustainable for electronics. The conference rooms had very small screens which made it difficult to see what was being projected even in the front rows !! And they review at the end is not allowing me to submit my name although it says it has a red star that you must? Not sure if that’s because of their review that I gave it so I came back to this page to write that in .??
Loved everything except the a/c was a little noisy each time it kicked on.
The staff was friendly and helpful, the cribs could stand to be upgraded with better mattresses.
Beds we're not comfortable was hard, over all everything was good..
It was a great experience the hotel was clean and the staff went out of their way to make our stay perfect.
Staff welcoming and helpful! Restaurant very good and very nice pool! Rooms were spacious and comfortable and had enough supplies. Shuttle to hospital very convenient! Very nice Holiday Inn!
The only thing is we were not able to use the hot tub the night we checked in, to worn out. We planned on using it in the morning but it was not available, this was at about 0930 before checkout.
Had a good experience. Two things that I did not care for. The pool was over chlorinated and my breakfast was cold
As I said in my answers, this stay was unacceptable and not because in general there was something wrong with the hotel but because there was only tepid water and the sink took about 20 minutes to drain one very small bowl of water.
I enjoyed the staff. The breakfast buffet was adequate
My friend and I arrived at the hotel before noon, and I called the front desk if there were rooms. The staff was nice and told me I could choose between two. The overall pre-checkin process was faster than I expected. The room was spacious and clean, and my friend liked the stay very much.
I was assigned to stay in a room next to the laundry facility. It's noisy when I came back to the room and wanted to relax.
This hotel coordinates with Mott's. If need be you can be shuttled to and from as needed. This was a wonderful experience, from the time we came in, until we left. Very nice staff. Pleasant experience through all of the stress we were experiencing on a personal level. Thank you Holiday Inn for having such nice rooms and great staff.
The bathroom was very small, plus our air conditioner did not work, however we did not complain. We went to the pool area which was nice but not very clean. Stay was ok.
Good value for the money, stayed in the executive wing room was quiet and peaceful.
We popped in to A2 for one night on the tail end of our vacation. Found the Holiday Inn and with no reservation I got the last of our type of room. We have a support animal and a temporary disability-both were accommodated. We got to our room and needed more coffee, which was promptly delivered.We also wanted to get a later check out which was accommodated. I guess we were a little “needy” by the end of our trip, but we were taken care of. The location is great for Ypsi/Ann Arbor area.
Decent hotel, however they charge a cover in the evening to get into the restaurant. If you arriving back late with a family, you will have to make alternative eating arrangements.
Overall the hotel is dated. The bathrooms are in terrible condition. The overnight staff was very very rude (Jared in particular). It took 55 minutes and 4 phone calls to get 2 pillows delivered to the room. He was argumentative and not helpful. The food in the bar area is a 1 out of 10 and the dining area is dirty. This is my second stay here. I will not be staying at this hotel again.
We were there with a lacrosse tournament and some kids were running in the halls at 1:00am. I don’t think they were caught and it ruined my sleep that night. The staff was very good and they made us feel welcomed. The breakfast for our club was pretty good and we were close to our fields. The hotel was nice! I recommend staying here!!
The staff were super friendly and helpful here. The bar was also pretty good. The shuttle service to and from our wedding venue was a big plus.
Great place to stay. but the couch/bed was very uncomfortable to sit in and watch tv. only complaint.
This was a very nice hotel. We only stayed one night but the beds were VERY comfortable as well as the pillows provided. The bathroom was very clean with sufficient towels and toiletries for evening and morning. The only thing that disappointed me was that I did not know when I made the reservation that this was not a Holiday Inn Express. Therefore it does not offer a free breakfast bar. You advertisement for this property needs to specify that.
We have been staying at this hotel for many years as we are attending a Nascar Race in the area and will defiantly be back
My sister and I have been coming to this hotel due to its close proximity to University hospital and the shuttle service since 2013. We keep coming back for this reason and the hotel and staff always exceed our expectations!
The front desk was nice and friendly. The hotel was completely booked for the wedding, but the staff helped make accommodations to ensure we had a great stay.
We were looking for a nice relaxing evening after working all day on our new home that is not inhabitable at this time. Apparently there was some baseball tournaments in the area and many of those families were staying at this Holiday Inn. Normally it would have been fine but these particular kids (along with their drunk parents) were loud, rude, and ran around the entire hotel until 12:45am. We contacted the hotel THREE TIMES to beg for help to no avail. We will NEVER stay in a Holiday inn again (after experiencing a stay at a HI in Farmington Hills in May that did not have working air conditioning). Sunday morning the manager at the front desk was also rude and showed no sign of any type of remorse for us. He did give us $50.00 off our stay but honestly we should have gotten ALL of our money back for this awful experience. He never apologized and never even made eye contact with me the entire time I was speaking to him. DO NOT STAY HERE IF YOU ARE LOOKING FOR A RESTFUL NIGHTS SLEEP.
Great hotel close to U of M hospital. Easy drive back and forth to hospital. This Holiday Inn is nicer then than most I've been to. Upscale facilities.
The staff at this hotel makes it a great experience. The room itself is unremarkable and pricey. However, the shuttle and all the staff make it a pleasant stay.
Rooms were very nice and clean! No breakfast provided but the nice pool area makes up for things like that...!
Employees were pleasant and helpful. I will returning next month for another stay
I've stayed at the Holiday Inn on Plymouth Road in Ann Arbor on many occasions going back over 10 years. I think the place has definitely improved, especially the look and spacing of the rooms. The bathrooms have always been a little on the small side, but I was staying alone on this visit, so it wasn't really a problem. I found the bed to be extremely comfortable and I slept better than I have in a long time! The staff at the front desk was very pleasant when I checked in and also when I checked out (I had a question about something). Likewise, the housekeeping staff was friendly and accommodating.
Always stay here for UofM medical appointments. Clean and comfortable room. Couteous and professional staff. Great breakfast. Convenient for medical appointments.
Have stayed often during the last seven years and consistently a great stay. Service is a priority. The staff makes a difficult time less stressful.
Clean and comfortable hotel with a great staff. I would recommend this hotel to anyone planning to visit the Ann Arbor area.
We enjoyed our stay. It is a very clean and relaxing place to stay. Every member of the staff, no matter their position, were very friendly and offered assistance.
We stayed 2 nights to visit a friend in the u of m hospital it was the cleanest and friendliest hotel I've stayed at in many years I will be using this hotel for all my visits here
This hotel is convenient to the U of M campus and hospital. The breakfast buffet was surprisingly good.
Overall good experience during this stay. Bed was comfortable and the choice of pillows was is a good feature.
We stay in this location each time we go to Ann Arbor for appointments at C.S. Mott’s. The location is perfect, the facilities and rooms are exactly what we need to relax before appointments and/or surgeries.
The room was vey nice and clean. The bed was comfortable and the bathroom was clean and adequate for.our family. Nice indoor outdoor pool. Made use of treadmill in fitness room. Alao had a bike and an elliptical.
Good, nice lounge!! We are a regular repeat customer and have a great relationship with Denise Warwick- she always makes our stay free of problems!
Be sure to bring a standard outlet charger for charging devices like your phone. There were no USB ports any where in the room.
Good place to sleep. Very friendly front desk staff. Internet could be better. There are outlets on the lamps near the beds but some of them have been used so much they no longer hold the plug in securely.
Highly recommend stay if you're needing to be at the UofM Medical facility. If you call their number for medical stays, you will receive their medical discount, but you do need to be a patient of UofM. Very adequate accommodations, the shuttle is great, makes life easy at a time life is trying you. Great staff, clean, updated. I was very happy with empty larger than normal refrigerator in the room for my dietary restrictions of food I could bring with me.
Great just keep doing what you are doing now. Enjoyed stay very much.
I am disabled and your shower was a blessing. My luggage was left home so everything re: toiletries was welcome.
The shuttle was very helpful and the driver was very nice.
Amazing bed, unfortunately it was over shadowed by the room next door alarm clock that kept going off. Bartender at night was not very friendly. Rooms and grounds need updated.
Better than average hotel. I have stayed here before and shall in the future. Never had a major issue with my stays here. Breakfast is great, coffee is very good. Dinner fare is average. Mostly seems to be prepared from frozen, pre-sized portions. The rooms are clean and serve the purpose I stay there for, adequately. There are now recycle bins in the rooms. (Smart move HIE). I guess if there were anything negative to report, I used a shoe polishing sponge from the bathroom amenities and it was not replaced. That being said, i’m Not being petty but, just trying to find something critical. If that’s the only thing I found, then HIE did well. I’ll be back!
Stayed four days during Mother's Day weekend. Good family style hotel with an executive wing for a quieter stay. Restaurant, bar, and beauty shop attached. I didn't use the pool facilities but it was busy when I was there on the weekend, quiet during the week. I found the staff to be friendly. Rooms clean. Close to grocery store, restaurants, UPS shipping, other shopping and highway. Bus route close. I enjoyed my stay. Downsides (minor) as with most hotels and older buildings, you can't open the windows to get fresh air, but common areas felt safe. No fan in bathroom.